Effective Date: 05/05/26
1. Cancellation by User
- Cancellations made 24 hours before the booking time are eligible for a full refund
- Cancellations made less than 24 hours before the booking time may not be eligible for a refund
2. No-Show Policy
- Failure to attend the booked slot will be treated as a no-show and no refund will be issued
3. Rescheduling
- Bookings may be rescheduled subject to availability if requested within the allowed time window
4. Refund Processing
- Approved refunds will be processed within 5–7 business days to the original payment method
5. Cancellation by Us
In rare cases where we cancel a booking due to unforeseen circumstances, a full refund or rescheduling option will be provided